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OperationsMay 06, 2026 · 7 min read
The quiet revolution inside ops
Compounding micro-automations are eating the back office — one workflow at a time.
In conversation with
Arjun Mehra
Head of Operations · Larkspur
19,000h
freed across the org
L
LarkspurArjun shipped 217 internal automations in a year. None of them were impressive on their own. Together they reshaped the company.
Nobody writes a press release about a Zapier-shaped workflow. But 217 of them, stitched together, gave us 19,000 hours back.
Our rule: if a person touches it twice, an agent owns it on the third pass. No exceptions, no committee.
Operations is now a creative job again. We design systems, not status meetings.
Pull quote
"Our rule: if a person touches it twice, an agent owns it on the third pass. No exceptions, no committee."
— Arjun Mehra
